How can we help you?
Ordering & Payment
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, wire transfers, and purchase orders for approved business accounts.
Is there a minimum order quantity?
Most items have no minimum order quantity. Some products may have minimum quantities due to packaging requirements, which is clearly indicated on the product page.
Can I get a quote for large quantities?
Yes! Use our Quote Request tool for quantities above standard pricing tiers. Our sales team typically responds within 24 hours.
How do I set up a business account?
Register for an account and select "Business Account" during signup. You can then apply for credit terms by submitting your business information.
Shipping & Delivery
What shipping methods are available?
We offer Standard Ground (3-5 business days), Express (2-3 business days), and Next Day delivery options. International shipping is also available.
Do you ship internationally?
Yes, we ship to most countries worldwide. International orders may be subject to customs duties and taxes.
How can I track my order?
Once shipped, you will receive a tracking number via email. You can also view tracking information in your account under Order History.
What is your cut-off time for same-day shipping?
Orders placed before 2:00 PM local time with in-stock items typically ship the same day.
Returns & Warranty
What is your return policy?
We accept returns within 30 days of delivery for most items in original, unopened packaging. Some items may have restocking fees.
How do I initiate a return?
Contact our support team or use the Return Request form in your account. You will receive a Return Authorization (RA) number and shipping instructions.
What warranty do you offer?
All products carry the manufacturer's warranty. We also guarantee that all items are genuine and meet published specifications.
Technical Support
Where can I find datasheets?
Datasheets are available on each product page. Click the "Datasheet" link in the Documents section.
Do you offer technical support for product selection?
Yes! Our technical support team can help with component selection, cross-referencing, and application questions. Contact us via chat, email, or phone.
How do I find a replacement for a discontinued part?
Use our Cross Reference Tool to find equivalent parts, or contact our team for assistance with finding suitable alternatives.
Still need help?
Our support team is available Monday - Friday, 8am - 6pm EST